This Privacy Policy explains how Intellistay, a proprietary product developed and owned by NexgenAastra Tech Solutions Private Limited (“Company”, “we”, “our”, “us”), collects, uses, stores, and protects information when you use the Intellistay mobile application (Android & iOS) and web platform (“Service”).
Intellistay is a Property Management System (PMS) designed for hotels and hospitality businesses to manage reservations, guests, rooms, billing, operations, reporting, and channel manager integrations.
Intellistay is intended solely for use by hotel owners, administrators, and authorized hotel staff. It is not a consumer-facing application and is not intended for public booking use.
By using Intellistay, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information as required for PMS operations:
Guest data is entered and managed by hotel staff. Intellistay acts as a data processor on behalf of hotels.
Collected automatically to ensure app stability and security:
Intellistay may request access to your device’s camera for the following user-initiated purposes:
On supported devices, Intellistay may request access to the photo gallery to allow users to:
Media access is used only for the selected files and not for scanning or collecting unrelated data.
Internet connectivity is required to:
Intellistay may request permission to initiate phone calls to allow users to contact guests directly from within the app. This action is always user-initiated, and Intellistay does not make calls automatically or in the background.
Collected information is used to:
Intellistay integrates with third-party channel managers and OTAs to:
Only the minimum required data is shared, and such integrations are governed by the privacy policies of the respective third-party providers.
Intellistay primarily functions as a hotel management and record-keeping system. In most cases, guest payments are collected offline using physical POS machines, cash, or other external payment methods managed directly by the hotel.
Intellistay does not store or process users’ card, UPI, or banking details. Hotel staff may manually record payment type, amount, and reference information for accounting and operational purposes.
In limited cases where online payments are enabled, transactions are processed securely by third-party payment gateways (Razorpay). Intellistay only receives transaction status and reference details for record-keeping and reconciliation purposes.
We use reasonable and industry-standard measures to protect data, including:
Intellistay is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Depending on applicable laws, users may request:
Requests can be made using the contact details below.
This privacy policy applies to the WhatsApp messaging integration operated by NexgenAastra Tech Solutions Private Limited. This integration enables users to communicate via WhatsApp for inquiries, notifications, and support-related interactions.
Data is used solely to send and receive WhatsApp messages initiated by users.
We do not sell or share WhatsApp user data with third parties. Data is processed in accordance with Meta WhatsApp Business Platform policies.
This Privacy Policy may be updated periodically. Any changes will be reflected within the app or on our website with an updated revision date.
The Company owns, operates, and maintains the Intellistay platform and is responsible for data handling, security, and compliance as described in this Privacy Policy.
If you have any questions about this Privacy Policy, data practices, or the Intellistay platform, you may contact us at: